This policy provides general information about cancellation and refund requests for services.
Cancellation or refund eligibility depends on the stage of work and the nature of the requested service.
Government, statutory or third-party charges already paid for a requested service may not be refundable where the relevant authority does not provide a refund.
If a client requests cancellation before substantive work begins, the request can be reviewed based on the service and any committed costs.
Once document review, filing preparation, submission or other substantive work has started, refund eligibility may be limited.
For a refund or cancellation request, contact GST Care Centre at +91 78200 39480 with your service details.